Fountain: Troubleshooting

Water Loss

If you suspect your fountain is losing water, check first for a ‘standing‘ or ‘operational‘ leak. To do this, fill the reservoir with water and let it sit without operating the pump. Leave in place on a flat dry surface for a few hours  and observe for signs of water loss.

If the reservoir loses water, there could be a ‘standing leak’ which may be caused by a hole or crack in the reservoir. You will need to trace the source of the leak and consider repair procedures.

If the reservoir does not lose water, the issue may be an ‘operational leak’, most commonly as result of an assembly error.  Failing to install the cord pipe cover is a common example of this. These helpful instructions will guide you through how to address water loss from this problem.

Failing to install ‘drip-loops’ with your light cords can also cause  water loss.  These instructions review the proper assembly steps when setting up a fountain with LED lights to prevent this from occurring. The video below details this process as well:

Water Flow

If you are experiencing water flow issues the video below details some basic troubleshooting involving the pump, tubing and assembly:

Additional information on addressing water flow including an optional flow control tip and levelling advice:

Addressing Splash

Are you experiencing unwanted splashing from your fountain? If you have a tiered fountain or a fountain with a pouring spill, have a look at our article on Installing a Splash Line or this video:

Fixing a Leak

Repair procedures can vary depending on if you can clearly identify or not.

Identifiable leaks, are easily resolved by following these epoxy repair procedures.

Unidentifiable leaks, These are inherently more difficult as epoxy repair procedures may or may not be able to resolve the issue. Another possible solution is to use a product such as LeakSeal® (or something similar); these are clear rubberized sprays that can be applied to large surfaces coating the area and sealing off the loss.