Fountain: Troubleshooting

Problems with Water Loss

If you suspect your fountain is losing water the first step is to check for a ‘standing‘ or ‘running‘ leak. Fill the reservoir with water and let it sit without running the pump. Leave in place on a flat dry surface like a driveway or sidewalk for a few hours and observe for signs of water loss.

  • If the reservoir loses water, this is a ‘standing leak’ caused by a hole, crack or something similar. You will need to trace the source of the leak and begin repair procedures.
  • If the fountain does not lose water, the issue may be a ‘running leak’ likely due to an assembly error.A common example of this is not having the cord pipe cover installed inside the main bowl.  These helpful instructions will guide you through how to address water loss from this problem.Failing to use ‘drip-loops’ with your light cords can also lead to water loss problems.  These instructions review the proper assembly steps when setting up a fountain with LED lights to prevent this from occurring.We suggest reviewing the following sections Water Flow, Splash Protection and the assembly instructions that came with your fountain.

Fixing a Leak

Repair procedures can vary depending on if you can clearly identify or not.

  • Identifiable leaks, are easily resolved following out epoxy repair procedures.
  • Unidentifiable leaks, These are inherently more difficult as epoxy repair procedures may or may not be able to resolve the issue. Another possible solution is to use a product like Leak Seal (or something similar) these are clear rubberized sprays that can be applied to large surfaces coating the area and sealing off the loss.

Water Flow

If you are experiencing issues with your water flow we suggest looking at these videos and articles to assist you.

Splash Protection

Are you experiencing unwanted splashing from your fountain? If you have a tiered fountain or a fountain with a pouring spill have a look at our article on Installing a Splash Line.