Angelo Décor International Inc.

Experiencing a problem with water flow?
View this video to learn more. In some installations, improper placement of your pump can cause the tubing to bend, or “kink”, preventing proper water flow for the desired effect of the unit.
Simply insuring that the pump is set in its reservoir area properly, and checking to be sure the tubing is “kink free”, is enough to solve this issue.
However, it is possible that your tubing is slightly too long, causing the kinking.
We strive to include the exact length of tubing required to operate your fountain with no adjustment required.
However, as this is a hand made product, there may be some slight trimming necessary to ensure your water flow achieves the intended result.
A simple trim to the length of tubing of even an inch can do wonders for proper water flow.
Remember to measure twice and cut once! Use scissors or a sharp exacto-knife for best results.

Having difficulty getting your fountain leveled just right?
View this video to learn more.

This video demonstrates how to properly level a tiered fountain using a combination of methods including the use for “shims”, our innovative slip fit assembly, or by rotating the twist and lock connection ring. These techniques can be used to level ANY of our fountains that use these same assembly systems.

View this video to learn more. In certain cases you may find a spill point is not pouring as precisely as you would like. Watch this helpful video featuring the Cottonwood Creek fountain, on how to address such a problem using a lit bit of silicone…

View this video to learn more. If you experience a problem with the water flow on a fountain with copper tubing you may need to clear debris that may have gathered either in the shipping and packaging process or through continued operation of the fountain. Watch this video for helpful information on clearing the copper tubing for optimal water flow.